We built a home 3 years ago and put Kraus engineered hardwood throughout our home. It had a brushed finish. The installer noticed that there were boards that were coming out of the box that were defective. Once the floor was in, we had to have them come back and repair...Read more
I have had Kraus carpeting in 3 rooms and a hallway. After 6 months, I noticed the carpet in the hallway was worn-looking--the texture retention was waning. Approx 9 months after the carpet was installed, I contacted Kraus. They sent out a carpet inspector & he rated...Read more
Floor edges are lifting from core. Need four boards replaced! Called four times also carpet tech called with no one ever calling back. Claims department never returns calls!!!!!! Irecieved aletter from Carpet tech his hands are tied.Letter declined my claim........Read more
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